Health and Safety Training Experts
Conflict Resolution

This course is aimed at supervisors and managers that want to develop effective conflict resolution methods. The course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills. This acts as a great introduction to the subject and covers the key concepts and theories relating to conflict management.

Duration

1/2 Day

Location

Group training at customer’s premises only

Max Number

12

Candidate Requirements

Good understanding of English

Accreditation

NST 3 Year Certificate

Price

Group: €495

COURSE CONTENT

  • The Causes and Symptoms of Conflict at Work
  • Resolving Conflict
  • The Five Conflict Modes
  • Using the Modes
  • Assertiveness
  • Making Positive Outcomes

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    Group Size (required)