ISO 9001 Internal Auditor
Effective internal auditing is key to ensuring that Management Systems are not only compliant but also driving real improvement. This practical course provides participants with the knowledge and tools to audit ISO 9001 and other management systems using a structured, risk-based, and process-focused approach. Learn to evaluate system effectiveness, ensure conformance, and identify opportunities for improvement. Suitable for both public and private sector organisations. This course is ideal for Internal Auditors and Quality Professionals, Process Owners or those responsible for conducting QEHS audits.
Course Outcomes
- Understand the purpose and benefits of a Quality Management System (QMS).
- Gain knowledge of ISO standards, their structure, and key quality requirements.
- Learn how to interpret ISO 9001 requirements in the context of internal audits.
- Recognise the role of internal audits in maintaining and improving a QMS.
- Identify the different types of audits and their applications.
- Understand the responsibilities of internal auditors and lead auditors.
- Plan and conduct audits following ISO 19011 guidelines.
- Gather objective evidence using interviews, observations, sampling, and effective note-taking.
- Evaluate findings to assess compliance, performance, and improvement opportunities.
- Write clear, factual, and constructive audit reports.
- Carry out audit follow-ups and assess corrective action effectiveness.
- Communicate professionally with external auditors.
